Returns & Exchanges
At Breck's, we want your home and garden to flourish, which is why we offer a lifetime guarantee on all our plants and home decor. If you are not completely satisfied with your purchase, we will provide a replacement or a full refund to ensure your shopping experience is seamless.
Initiate Your Request
Contact our customer service team via our online portal or phone within 30 days of delivery to begin the return or exchange process.
Secure the Item
Carefully repackage the item in its original shipping container, ensuring all components and documentation are included to prevent damage during transit.
Apply the Shipping Label
Print the prepaid return shipping label provided by our team and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your returned item, we will process your refund or ship your replacement within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing